In this Privacy Statement Nelson Wheeler Nexia (formerly Nelson
Wheeler) ABN 67 438 242 779 and entities associated with it, are
collectively referred to as "it", "we", "our" and "us" as the context
requires.
Nelson Wheeler Nexia is subject to the National Privacy Principles in the
Privacy Act 1988 and this Privacy Statement explains how Nelson Wheeler Nexia
protects the privacy of any personal information it obtains about you from
any source, but does not apply to employee records of past or present employees.
WEBSITE USER PRIVACY
Nelson Wheeler Nexia collects information about people using this Website and
you may be concerned about what Nelson Wheeler Nexia does with information
it obtains and retains about those users.
We assure you that we will not disclose any information obtained from you,
and will take reasonable steps to prevent disclosure of that information, unless:
- we are required by law to disclose the information; or
- we obtain your permission to use the information;
- we require the information to enable us to provide services to you; or
- we
require the information to send you information about the services we offer;
or
- where the information is already publicly available.
Nelson Wheeler Nexia
may also use information obtained from you as it sees fit in the ordinary
course of its business as long as it does so in a way that does not identify
that the information is about you.
This Website may use cookies and statistical
information may be recorded automatically concerning your server address,
domain name, date and time of visit, previous site visits and browser type.
SPECIFIC WEBSITE PRIVACY DISCLAIMERS
- This Website is linked to the Internet and contains
links to other Websites. By using this Website you must accept the inherent risk
associated with the insecurity of the internet.
- Nelson Wheeler Nexia will not be liable for any breach of security or
unintended loss or disclosure of information which occurs because this Website
is linked to the internet.
- Nelson Wheeler Nexia does not accept any responsibility for the content
of those Websites or for their privacy practices.
- Nelson Wheeler Nexia
accepts no responsibility for any unauthorised use of any password or other
access security means provided to you.
FREQUENTLY ASKED QUESTIONS:
Why does Nelson Wheeler Nexia collect personal information?
Nelson Wheeler Nexia
only collects personal information for the following purposes:
- to provide you or your organisation with advice or other professional
services;
- to provide you or your organisation with technology services
and solutions;
- for employment purposes;
- to seek and receive advice or services from
you or your organisation; and
- to market our services to you or your
organisation.
If you do not provide the personal information we request,
we may not be able fulfil these collection purposes.
When we collect personal information
about you from any source other than you we will take reasonable steps
to contact you and ensure that you are aware of the purpose for which
we are collecting your personal information and the purposes for which
we might disclose your personal information.
If you are our client or are employed
by our client, we may disclose your personal information to:
- lawyers or experts engaged on your matter;
- your other advisors, if you ask us to do so.
We may also disclose your personal information to our clients where
we have collected that information in the course of providing professional
services to them.
How do you collect personal information?
We usually collect personal information
directly from you when:
- we meet you face to face;
- we speak to you by telephone,
- you send us letters, faxes or e-mail;
or
- you subscribe electronically to our publications.
The sort of personal information we collect about you includes your name,
mailing address, telephone number and e-mail address.
Sometimes we may
need to collect sensitive personal information about you to assist us
to represent your interests. We sometimes need to obtain personal information
from other people or entities, such as your employer, other professional
advisors, government bodies or financial institutions, credit reporting
agencies, other information service providers or public records.
How do you use
the information I provide to you?
We will only use and disclose personal
information for the primary purpose for which it was collected. Sometimes
it may be necessary for us to transfer your personal information to
foreign countries, particularly for the purpose of obtaining expert
foreign advice. We will only do this if you expressly ask us to do
so or if it is directly necessary for us to do so in the course of
representing you.
We NEVER disclose personal information we collect
to third parties for them to direct market their products and services
to you. Sometimes we engage third party contractors to perform services
for us which involves the contractor handling personal information
we hold.
We prohibit any third party contractor from using personal
information about you except for the specific purpose for which we
supply it.
How do you use the information I provide to you about other
people?
If you provide personal information to us about someone else
(such as one of your directors or employees or someone with whom you
have dealings) we will only collect, use and disclose such information
for the purposes we have described above.
We rely on you to make sure
that you have taken reasonable steps to ensure any person whose personal
information you provide to us is aware that you are doing so and is
aware of our identity, how to contact us, our purposes of collection,
our information disclosure practices, the individual's right to obtain
access to the information and the consequences for the individual if
the information is not provided.
How secure is my personal information?
We keep all of the information
we have about our clients’ affairs confidential,
including their personal information, and we will only disclose any
of that information:
- with that client's consent; or
- if we are compelled to do so by law.
Your personal information may be stored either in document or in
electronic form. We protect your personal information from unauthorised
access, modification and disclosure by locks and security systems.
We use firewalls and other security systems such as user passwords
to control access to our computer systems.
How can I obtain access
to information you hold about me?
If you ask us to provide you with
access to the personal information we hold about you we will do so
unless we are under some other legal obligation not to do so. If
we refuse to provide you with access to any personal information,
we will provide you with reasons for this refusal. We will respond
to your request for access as soon as practically possible after
we receive it and we may ask you to pay our reasonable costs of providing
you with that access.
How do you keep my personal information
up-to-date?
Whenever we are in contact with you we try to confirm
that your personal information is accurate, complete, and up-to-date.
If you believe that any of the personal information we hold about
you is inaccurate, incomplete or out-of-date, please contact us immediately
and we will take steps to correct this information.
How do I contact you?
If you wish to gain access to your personal information or make a
complaint about a breach of your privacy or if you have any question
on how your personal information is collected or used, please contact
our Privacy Officer who will respond to your question or complaint
as quickly as possible:
We can be contacted via:
Telephone: 61 8
8223 5799
Facsimile: 61 8 8223 3593
Email: info@nwnexia.com.au
